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Frequently Asked Questions
Find answers to common questions about our products and services.
We deliver to the following countries: Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, and the United Kingdom.
Orders are delivered within 6–9 business days (Monday to Friday).
Orders are processed within 1–2 business days (Monday to Friday).
We offer 30-day returns and exchanges on unused items in original packaging.
Refunds are processed within 7 business days after receiving and inspecting the returned item.
Customers are responsible for return shipping costs unless the item is defective.
We accept secure payments via Shopify Payments (UK), including major debit and credit cards.
Email: customersupport@innerfits.co.uk
Phone: +44 7576531990